Asian Experience Awards 2024 celebrates excellence in brand experiences

Winning companies were honoured at the Awards Ceremony in Singapore on 3 October 2024.

The Asian Experience Awards 2024 proudly recognised the outstanding achievements of companies that have set new benchmarks in impactful brand experiences. This year’s winning companies were celebrated at the Awards Ceremony hosted by the Asian Business Review at the Marina Bay Sands Expo & Convention Centre, Singapore on 3 October 2024.

This prestigious awards programme honours the ingenious initiatives of organisations that create meaningful interactions with their stakeholders. Open to all industries across Asia, the awards programme spotlights the most innovative and unique experience initiatives launched recently.

The distinguished panel of judges for this year’s event includes: Guillaume Sachet, Partner, Head, Customer Practice, KPMG; Loretta Fong, Partner, Entrepreneurial Group of the Assurance Division, PwC Hong Kong; Roger Loo, Executive Director, Head of Management Consulting Services, BDO Singapore; Dorothy Peng, Partner, Customer Strategy & Design, Deloitte Southeast Asia; and Andrew Tan, Partner, Consulting, Ernst & Young Advisory Pte. Ltd.

The judges’ expertise and insightful evaluations were crucial in recognising and selecting this year’s outstanding achievements and remarkable winners.

Congratulations to all the winners!

ASIAN EXPERIENCE AWARDS 2024 WINNERS

ABR (Advanced Battery Recycle)
South Korea Product Experience of the Year - Manufacturing Technology

AFFIN ISLAMIC BANK BERHAD
Malaysia Brand Experience of the Year - Banking
Malaysia Product Experience of the Year - Banking

ALVA
Indonesia Digital Experience of the Year - Automotive & Transport Equipment

Athena
Philippines Employee Experience of the Year - Business Services

Bank DBS Indonesia
Indonesia Partner Experience of the Year - Banking

Bank of Singapore 
Singapore Digital Experience of the Year - Banking

BTN Prioritas
Indonesia User Experience of the Year - Banking

CIMB Bank Berhad
Malaysia Customer Experience of the Year - Banking
Malaysia Employee Experience of the Year - Banking

Citibank Singapore Limited
Singapore Customer Experience of the Year - Banking

CONVERGE ICT SOLUTIONS INC
Philippines Digital Experience of the Year - Broadband Telecommunication

DBS Indonesia
Indonesia Customer Experience of the Year - Banking

DKSH Performance Materials
Australia Digital Experience of the Year - Chemicals
Malaysia Product Experience of the Year - Chemicals

DXC Technology
Brunei Employee Experience of the Year - IT Services
Indonesia Employee Experience of the Year - IT Services
Malaysia Employee Experience of the Year - IT Services

e&
United Arab Emirates Service Experience of the Year - Telecommunications

e& (Etisalat)
United Arab Emirates Employee Experience of the Year - Technology

EDOTCO Group
Malaysia Customer Experience of the Year - Telecommunications

Employment Hero
Australia Brand Experience of the Year - Human Resource Technology

Everise
Singapore Employee Experience of the Year - Business Services

Expereo Singapore Pte Ltd
Singapore Service Experience of the Year - Business Services

Fatima Fertilizer
Pakistan Brand Experience of the Year - Agriculture

Federal Express Thailand Co.,LTD
Thailand Customer Experience of the Year - Logistics

FedEx
Hong Kong Customer Experience of the Year - Transportation

foodpanda Taiwan
Taiwan Employee Experience of the Year - Internet/New Media

GEODIS APAC & Middle East 
Singapore Customer Experience of the Year - Logistics

Hang Seng Bank Limited
Hong Kong Partner Experience of the Year - Banking

Heineken Malaysia Berhad
Malaysia Product Experience of the Year - E-Commerce
Malaysia Service Experience of the Year - E-Commerce

HSBC Philippines
Philippines Brand Experience of the Year - Banking
Philippines Product Experience of the Year - Banking

Hugosave (Atlas Consolidated)
Singapore Customer Experience of the Year - Financial Technology

Jalin Pembayaran Nusantara
Indonesia Brand Experience of the Year - Financial Services
Indonesia Product Experience of the Year - Financial Services

Jebsen & Jessen Packaging Sdn Bhd
Malaysia Digital Experience of the Year - Manufacturing

Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank)
Vietnam Customer Experience of the Year - Banking

Keysight Technologies
Malaysia Customer Experience of the Year - Electronic Manufacturing

Krungsri Auto (GO by Krungsri Auto Application)
Thailand Digital Automotive Experience of the Year - Banking

Krungthai Bank PCL
Thailand Digital Employee Experience of the Year - Banking

Lao Telecommunication Public Company
Laos Employee Experience of the Year - Telecommunications

Liberty General Insurance Berhad
Malaysia Employee Experience of the Year - General Insurance

Malaysia Aviation Group & Malaysia Airlines
Malaysia Brand Experience of the Year - Aviation
Malaysia Customer Experience of the Year - Airline

Maybank Indonesia
Indonesia Product Experience of the Year - Banking

Maybank Singapore Limited
Singapore Product Experience of the Year - Financial Services

Mech-Mind Robotics
China Customer Experience of the Year - Technology
China Product Experience of the Year - Technology

MPT Mobility & CUE Group
Philippines Customer Experience of the Year - Utilities

Nestle
Thailand Customer Experience of the Year - FMCG

NTT DATA
Singapore Customer Experience of the Year - IT Services

NTUC LearningHub Pte Ltd
Singapore Brand Experience of the Year - Training and Development

NutriAsia Inc.
Philippines Product Experience of the Year - Food & Beverage

OCBC
Singapore Employee Experience of the Year - Banking

Permodalan Nasional Berhad
Malaysia Digital Experience of the Year - Financial Services

PETRONAS Global Technical Solutions, PGTSSB
Malaysia Product Experience of the Year - Oil & Gas

Philippine National Bank Singapore
Philippines Digital Experience of the Year - Banking

Pru Life UK
Philippines Brand Experience of the Year - Life Insurance
Philippines Product Experience of the Year - Life Insurance

Prudential BSN Takaful Berhad
Malaysia Service Experience of the Year - Personal Insurance

PT Asuransi BRI Life
Indonesia Customer Experience of the Year - Life Insurance

PT Bank CIMB Niaga Tbk
Indonesia Employee Experience of the Year - Banking

PT Bank Mandiri (Persero) Tbk
Indonesia Digital Experience of the Year - Banking

PT Bank Syariah Indonesia, tbk
Indonesia Brand Experience of the Year - Banking

PT Erafone Artha Retailindo
Indonesia Product Experience of the Year - Retail

PT PLN Indonesia Power UBP Suralaya
Indonesia Digital Experience of the Year - Energy
Indonesia Service Experience of the Year - Energy

PT.AKR Corporindo Tbk.
Indonesia Partner Experience of the Year - Supply Chain

Reliance Jio Infocomm Limited
India Digital Experience of the Year - Telecommunications

Samsung Malaysia Electronics Sdn. Bhd.
Malaysia Product Experience of the Year - Electronic Manufacturing
Malaysia Service Experience of the Year - Electronic Manufacturing

Sedgwick
Singapore Digital Experience of the Year - Business Insurance

Singtel
Singapore Customer Experience of the Year - Telecommunications
Singapore Digital Experience of the Year - Telecommunications

SM Supermalls
Philippines Brand Experience of the Year - Retail

Sun Life Assurance Company of Canada Singapore Branch
Singapore Product Experience of the Year - Life Insurance

Sunway Lagoon
Malaysia Customer Experience of the Year - Tourism

Suzlon Energy Australia Pty Ltd
Australia Service Experience of the Year - Renewable Energy

Swift
Malaysia Service Experience of the Year - Financial Services

TALKE Logistics Malaysia
Malaysia Distribution Experience of the Year - Logistics

Techcom Securities Joint Stock Company
Vietnam Digital Experience of the Year - Financial Technology

Teleperformance Malaysia Sdn. Bhd.
Malaysia Customer Experience of the Year - Outsourcing

The Stock Exchange of Thailand
Thailand Employee Experience of the Year - Financial Services

Tonik Digital Bank
Philippines Customer Experience of the Year - Banking

United Overseas Bank (Malaysia) Berhad
Malaysia Digital Experience of the Year - Banking

United Overseas Bank Limited
Singapore Service Experience of the Year - Banking

Vietjet
Vietnam Brand Experience of the Year - Airline

Vista Land & Lifescapes, Inc.
Philippines Customer Experience of the Year - Real Estate

Western Digital KL COE
Malaysia User Experience of the Year - Engineering

The Asian Experience Awards is presented by Asian Business Review. For more details, please contact Jane Patiag at +(65) 3158 1386 ext. 217 or [email protected]