OGAWA triumphs at Malaysia Technology Excellence Awards with AI-powered control suite

OVERSEER customises the massage experience in real-time and in consideration of the specific needs of the user.

Health and wellness retail giant OGAWA Malaysia has just won the AI - Health Products & Services trophy at the recently held Malaysia Technology Excellence Awards 2024, for its next-gen AI control suite OVERSEER.

OVERSEER features an AI Fatigue Tracker powered by state-of-the-art AI Precision Sensors. Using speed and positioning sensors to scan every corner of a patient’s body, the Fatigue Tracker detects any sign of muscle stiffness or overall fatigue with minute accuracy. Once the patients’ unique conditions have been assessed, OVERSEER then calibrates and customises a massage programme in real-time, precisely tailored to the body’s specific needs. A 6^th-generation microprocessor further serves to accelerate computational processing, allowing it to integrate information and coordinate commands at high speeds for a seamless experience.

The AI-powered OVERSEER is seen as a significant step towards changing how we look at wellness and healthcare overall. By moving away from one-size-fits-all approaches to health, we can now expect more personalised solutions that utilise AI in understanding and adapting the specific requirements of each individual, providing targeted remedies to each unique problem that are faster and more effective than before.

The foundation of this revolutionary solution is backed by science, with OGAWA Malaysia representing an industry-first to conduct joint research with the prestigious educational institution University Malaya in studying, developing, and enhancing the former’s massage programmes.

The results of the study have validated the efficacy of these massage programmes, demonstrating improvements of up to 81% and 88% in blood circulation and sleep quality respectively. These findings have since been seamlessly integrated into OVERSEER, ensuring that users can experience the full benefits of these programs for the best results.

Being the only international brand in the market with their very own R&D team, OGAWA has fully harnessed their global multi-industry framework in the development of this new technology. By streamlining the process between R&D, manufacturing and consumer-end services, OGAWA is placing heavy emphasis on refining OVERSEER ever further and faster to achieve the best possible results when it comes to AI-driven healthcare.

“By embracing the latest in AI development, we see OVERSEER as the next step in wellness technology. Most importantly, we believe that harnessing OVERSEER provides each individual with a highly accessible, intuitive and effective opportunity to improve their quality of life on a significant scale,” OGAWA Malaysia said.

Malaysia Technology Excellence Awards recognises exceptional companies at the forefront of technological innovation and digital transformation in Malaysia’s rapidly growing economy. With the emergence of AI as the new frontier, OGAWA is pushing the boundaries of wellness by embracing this new technological paradigm – and putting it to work for the benefit of our health.

The Malaysia Technology Excellence Awards is presented by Asian Business Review Magazine. To view the full list of winners, click here. If you want to join the 2025 awards programme and be acclaimed for your company's outstanding contributions in pursuit of technological innovation, please contact Danica Avila at [email protected].