PT PLN Indonesia Power wins big at Indonesia Technology Excellence Awards 2024

Its innovations make learning easier and work safer for its employees, enhance data management and analysis, and the first green hydrogen plant in Asia.

Generation company PT PLN Indonesia Power emerged triumphant, winning the Indonesia Technology Excellence Award 2024 in the Digital - Energy, AI - Energy, and Emerging Technology - Energy categories for its digital learning platform Go-Knowledge, an AI virtual assistant platform Hai AYA, and the first Green Hydrogen Plant in Asia Green Hydrogen Geothermal Kamojang.

Revolutionising learning in the energy sector

Go-Knowledge is a cutting-edge Android application that is tailored to meet the specific needs of PT PLN Indonesia Power’s workers. As a pioneering example of digital transformation in the energy sector, it aims to provide accessible, engaging, and comprehensive learning resources to employees, enabling them to acquire new skills, refresh existing knowledge, accelerate employee competence, and stay updated with industry best practices all from the convenience of their smartphones.

The learning platform offers a rich array of multimedia content, interactive modules, and industrial-world simulations. From technical training on equipment operation to safety protocols and regulatory compliance, facilitated by professionals from within the company, Go-Knowledge covers a broad spectrum of topics crucial to the smooth and efficient functioning of PT PLN Indonesia Power's operations.

Amongst the most notable features of the platform is its ability to mitigate human error in machine handling — a critical aspect of ensuring operational safety and reliability. By providing employees with standardised corporate operating procedures, up-to-date training materials, and protocols, the platform significantly reduces the likelihood of accidents and equipment malfunctions, thereby safeguarding both personnel and assets.

Since its inception in 2023, Go-Knowledge has achieved remarkable milestones. It has gone live with over 600 active users and 100 completed training modules to date. It has also contributed to a 100% reduction in on-the-job human errors and a 50% increase in productivity across various departments, given that employees are more equipped with the knowledge and skills needed to perform their duties effectively.

Moreover, it has already made plans to introduce advanced features in Go-Knowledge, such as personalised learning pathways, gamified assessments, and peer collaboration tools, aimed at fostering a culture of lifelong learning and innovation within the organisation.

“Go-Knowledge stands as a testament to PT PLN Indonesia Power's unwavering commitment to excellence, safety, and innovation. By harnessing the power of digital technology to empower its workers, the company not only strengthens its own position in the power industry but also supports government programme to achieve Net Zero Emission by 2060,” the company said.

PT PLN Indonesia Power continues to drive its commitment to further enhancing and expanding the platform’s capabilities, which secured them the Indonesia Technology Excellence Award 2024 in the Digital - Energy accolade.

AI transforms operational efficiency

The integration of generative AI and retrieval-augmented generation (RAG) at PT PLN Indonesia Power UBP Suralaya is set to transform data management and analysis, significantly boosting efficiency, productivity, and strategic decision-making.

An example of this is the company’s AI virtual assistant, Hai AYA, which merges generative AI and RAG technologies into a unified solution, significantly transforming organisational general affairs. It aims to enhance data management and analysis within the general affairs department of PT PLN Indonesia Power UBP Suralaya.

Hai AYA is designed to streamline operations by providing real-time information and advanced data analysis through a user-friendly dashboard. This dashboard offers comprehensive statistics, summaries, and basic generative AI functionalities for effective data presentation. Employees benefit from Hai AYA’s capabilities, including the automated generation of reports, answering routine questions, and delivering data-driven recommendations, which enhances productivity and enables a focus on more strategic tasks.

The platform excels in processing and analysing data efficiently, allowing organisations to swiftly identify relevant trends and patterns essential for long-term planning and strategic decision-making. Its RAG functionality ensures dynamic integration of data from diverse sources, ensuring the latest information is readily accessible.

Hai AYA's implementation signifies a substantial advancement in organisational responsiveness, proactivity, and efficiency. By addressing existing challenges and unlocking new opportunities, this technology supports enhanced data management efficiency, automated content creation, and comprehensive data integration, keeping general affairs at the forefront of innovation in the digital era.

With their commitment to improving operational efficiency, PT PLN Indonesia Power was honoured with the Indonesia Technology Excellence Award 2024 in the AI - Energy accolade.

Asia’s first green hydrogen plant

PT PLN Indonesia Power making real progress towards achieving Indonesia's 2060 net zero emissions target by shaping sustainable energy with a green hydrogen ecosystem, which includes 22 green hydrogen plants, geothermal-based hydrogen, dehydrogenisation of PLTD isolated, and hydrogen export initiatives.

As the largest power producer in Southeast Asia with a total capacity of 21 GW, PT PLN Indonesia Power manages approximately 57,676 MW of geothermal power plants.

One of the oldest geothermal power plants managed by PT PLN Indonesia Power is the Kamojang Geothermal Power Plant, which began its operation in February 1983 and has a total installed capacity of 140 MW.

Over the past five years, the Kamojang Geothermal Power Plant has operated at a capacity factor of 78.83%. From November 2023 to January 2024, PT PLN Indonesia Power utilised this capacity to produce green hydrogen, becoming the first geothermal plant in Asia to use condensate water for both electrolysis and cooling, thus avoiding freshwater use. 

The process requires 52 kW of energy and consumes 6 litres per hour of condensate water for the hydrogen generator and 6,500 litres per hour for cooling. The plant produces 12 kg of hydrogen daily, stored and distributed via the Hydrogen Refuelling Station in Senayan, Jakarta.
This innovation supports PT PLN Indonesia Power's goal of achieving a hydrogen production target of 203 tons per year, reducing fuel imports by 1.59 million litres annually and cutting CO2 emissions by 4.15 million kg per year.

Kamojang Geothermal Power Plant marks several significant achievements. It is the first green hydrogen production facility in Asia to utilise electricity from a geothermal power plant and the first to employ condensate water from the power plant in Asia.

This pioneering approach to advancing sustainable hydrogen production technologies and a commitment to reducing environmental impact earned PT PLN Indonesia Power the Indonesia Technology Excellence Award 2024 in the Emerging Technology - Energy accolade.

The Asian Technology Excellence Awards, now in its fourth year, celebrates top technological innovators and solutions that are redefining industries and leading the charge in digital transformation.

The Asian Technology Excellence Awards is presented by Asian Business Review. To view the full list of winners, click here. If you want to join the 2025 awards programme and be acclaimed for your company's outstanding retail initiatives, please contact Jane Patiag at [email protected].