KPMG

KPMG firms operate in 145 countries and territories, and in FY21, collectively employed more than 236,000 people, serving the needs of business, governments, public-sector agencies, not-for-profits and through KPMG firms' audit and assurance practices, the capital markets.

KPMG in Singapore’s Guillaume Sachet on striking a balance between AI adoption in customer experience and the need for the ‘human touch’

He discusses evolving customer experience trends, and how AI and KPMG’s Six Pillars of Customer Experience Excellence can be leveraged to achieve meaningful impact

What drives Australia's retail transformation

Next-generation consumer channels and behaviours are anticipated to shape retail growth trends.

Budget 2024: 3 tax strategies to offset BEPS 2.0 effects

Should the directive be implemented, selected MNEs will be subject to a global minimum tax of 15%.

Tea Wei Li of KPMG in Singapore: Leveraging technology crucial for effective risk mitigation 

The KPMG Partner underscored the need for real-time data and agile decision-making in risk planning.

Around 3 in 5 energy CEOs prioritise AI investment

They have concerns about ethical practices such as plagiarism and data protection.

Why retailers should pick up the pace of AI adoption

Analysts said they will run the risk of lagging in the market and suffering higher costs.

Fintech investors nowadays prioritise profitability over valuation

An expert said fintechs must have more than one revenue stream to attract investors amidst economic slump.

New bill positions Hong Kong as a more attractive hub for single family offices

Experts say the city’s tax incentive regime is less stringent than Singapore’s.

Businesses must demonstrate empathy to maximise customer satisfaction: KPMG partner

Guillaume Sachet, a partner at KPMG in Singapore, speaks about key trends and developments shaping customer experience, and what businesses need to do to retain customer loyalty and trust.

Four key considerations for businesses in third-party risk management

Building an effective framework, providing sufficient training, and launching data sets can enable businesses to navigate third-party risks.

KPMG’s Darren Yong: AI holds vast potential for the TMT industry, driving growth and enhanced customer experiences

KPMG Asia's Head of Technology, Media & Telecommunications highlighted eight key areas of focus for companies that are strengthening their digital transformation initiatives.

Digitalisation, decarbonisation drive M&A deals in APAC

In Q1, technology, media and telecom (TMT) was the busiest sector in the Asia Pacific by volume with 622 deals.

Third-party risk management challenges persist in APAC: KPMG

85% of businesses view third-party risk management as a strategic priority, but many still struggle to establish fit-for-purpose programmes.

Building Middle East's digital economy sparks innovation, jobs, and environmental benefits, stresses KPMG's Fady Kassatly

KPMG Lower Gulf's Fady Kassatly highlighted the significance of developing the digital economy in the Middle East, as demonstrated by the region's focus on digital investments in recent years. 

Gen Zs can help turn inflation into opportunity: KPMG

Promotional strategies must be reset to attract 600 million Gen Zs through digital and human consumer experiences.

‘Stand-off’ between VCs and entrepreneurs pushes funding volumes down

In the fourth quarter of 2022, VC investment dropped to $22.6b.