APAC
Ingenious brands recognised for meaningful experience initiatives at the Asian Experience Awards 2021
Ingenious brands recognised for meaningful experience initiatives at the Asian Experience Awards 2021
Over 20 companies were hailed in this inaugural programme by the Asian Business Review.
Innovations should first consider business purpose and meaningful impact on the digital journey, says RSM’s Dennis Lee
He adds that the real game-changers are the most simple, convenient, global, sustainable solutions.
Great customer experience is a leadership commitment, says EY’s Sam Lo
Digitalisation, analytics can enable better products and services.
KPMG’s Guillaume Sachet believes now is the time to shift from recovery to resolve
The Customer Practice leader advocates more intelligent tools, human connections to address customers’ unique needs.
KPMG's Brad Styles on capturing digital opportunities amid pandemic challenges
Thriving in an increasingly digitised world will involve a rethink of business strategy, tech infrastructure, skills and mindsets
The inaugural Asian Telecommunications Awards are now accepting nominations
Entry submission runs from 6 September 2021 to 7 January 2022.
FIs need to set clear net-zero goals else loans, assets deteriorate: Moody’s
Delayed goals and actions would hurt banks’ asset and loan quality in the future.
Global insurer Chubb acquires Cigna’s APAC business for $5.75b
Cigna has operations in seven markets in Asia-Pacific.
How can SEA businesses expand their presence through social media?
8 out of 10 consumers in the region use online platforms to discover items they want to buy.
How global brands can ride the e-commerce wave in Southeast Asia
ZALORA provides brands with data-driven insights derived from its 2.6 million users.
4 in 5 banks prioritises people over products
81% of banks seek to differentiate their customer experience.
HSBC, Temasek partner to fund sustainable infrastructure projects in Asia
The two hope to dispense over US$1b of loans over the next five years.
APAC’s mobile wallet adoption chips away at traditional payments’ dominance
Mobile wallet adoption in Thailand, Vietnam far exceed those in the US, the UK.
Green finance in APAC to grow amidst data and disclosure gaps
But is it growing fast enough for the region to achieve climate goals?
Half of APAC banks at risk of missing digital transformation targets: study
Banking leaders admit that they are at risk of ceasing to exist in 5-10 years.
UNIQLO Malaysia and Singapore hinges on digitalisation for improved shopping experience
It implemented the "price tag scanner" and the same day Click & Collect service.
Omnichannel is the way forward for APAC retailers
As physical stores reopen, online spending may drop to 13.4% by end-2021 but never below pre-COVID levels.
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The food and grocery delivery company was honoured for its benefit programmes and working policies that support a diverse, equitable, and inclusive (DE&I) culture and work environment.
