Malaysia Management Excellence Awards 2023 Winner: Watsons Malaysia
Experience the journey of innovation and resilience with Caryn Loh, Managing Director of Watsons Malaysia and winner of Executive of the Year - Retail in the Malaysia Management Excellence Awards, as she reflects on leading through challenges, strong teamwork, agile innovation during the pandemic, and a dual focus on offline and online retail.
Witness how their resilient approach, weekly team communication, and customer-centric plans not only weathered challenges but set a new standard, securing the coveted position as the number one health and beauty retailer.
Learn more here.