Co-Written / Partner
Customer’s companion – Vietcombank and the Customer Experience Award 2024 winner, WebRTC API solution
Customer’s companion – Vietcombank and the Customer Experience Award 2024 winner, WebRTC API solution
Customer-centricity and enhancing customer satisfaction are the goals that create a competitive edge for banks.
BTN Prioritas wins Indonesia User Experience of the Year - Banking at Asian Experience Awards 2024
PLUS by BTN Prioritas is designed to provide 24/7 access and a customised priority banking experience.
Maybank Indonesia wins the Asian Experience Awards 2024 for comprehensive SME banking solutions
The bank's SME offerings empower small and medium businesses across Indonesia to reach their full potential
DBS Indonesia clinches victory at Asian Experience Awards 2024
The Indonesia-based bank earned recognition for its rewarding system that puts utmost priority on fostering customer satisfaction and loyalty.
Swift takes home Asian Experience Awards 2024 for Customer Footprint Model
It has seen improved operational efficiency and enhanced service delivery with the reduction of its monthly case backlogs.
United Overseas Bank clinches win at Asian Experience Awards 2024 for scam prevention framework
The SPOT Framework targets to uncover potential scams and facilitate in the prevention of victims falling prey to scammers.
Bank DBS Indonesia secures Indonesia Partner Experience of the Year - Banking at Asian Experience Awards 2024
The company was honoured for its DBS RAPID solution in collaboration with Topremit.
Teleperformance Malaysia emerges victorious at Asian Experience Awards 2024
It has developed several initiatives to improve training turnaround and average handling time, as well as a technology for process improvement.
ONE Krungthai from Krungthai Bank wins Asian Experience Awards 2024 for employee mobile app
The enhancements made within the app have enhanced employees’ work life.
Maybank Singapore brings home Asian Experience Awards 2024 for cross-border banking solution
Maybank Beyond Borders has paved the way for future geographical expansions and continued innovations.
Sedgwick clinches Asian Experience Awards 2024 for claims management platforms
The tools have brought improved customer experience, greater transparency, faster claim close times.
GEODIS APAC & Middle East secures win at Asian Experience Awards 2024
The leading global logistics provider earned recognition for its Voice of Customer programme, a modernised customer experience approach that keeps up...
Keysight Technologies leads the way in customer experience and drives success through innovation
Enabling customers’ business and technological success is at the heart of Keysight’s Leadership Model, driving its mission to accelerate innovation...
Expereo Singapore Pte Ltd hailed Singapore Service Experience of the Year - Business Services at Asian Experience Awards 2024
The technology company was recognised for its initiatives in elevating customer experience, leveraging AI and automation alongside human-centric...
Suzlon Energy Australia enhances its service experience by locally refurbishing critical components
It has reduced its dependence on overseas suppliers amidst lessons learned from the pandemic.
Asian Experience Awards 2024 celebrates excellence in brand experiences
Winning companies were honoured at the Awards Ceremony in Singapore on 3 October 2024.
Western Digital KL Center of Excellence honoured at Asian Experience Awards 2024
Its GTR solution streamlines performance testing, cuts report generation time, enhances efficiency, and reduces costs.
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The food and grocery delivery company was honoured for its benefit programmes and working policies that support a diverse, equitable, and inclusive (DE&I) culture and work environment.
