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How can financial institutions build customer loyalty in the modern era?

It’s no longer just about giving perks, but about offering experiences, industry leaders said.

How can financial institutions build customer loyalty in the modern era?

It’s no longer just about giving perks, but about offering experiences, industry leaders said.

China Medical University Hospital’s AI solutions reduce staff workload and save more patients

The AI ​medical system cuts nurse input time from 30 minutes to 10 minutes by converting medical notes from voice to text.

F&B success seen in Family Mart Indonesia stores

Fast food and drinks rival grocery sales, averaging 50% of transactions in each store.

Fintech investors nowadays prioritise profitability over valuation

An expert said fintechs must have more than one revenue stream to attract investors amidst economic slump.

Digital transformation improves the quality of Columbia Asia Hospitals

Providing healthcare services that are closely aligned with the needs and preferences of the community is key to the success of this hospital chain in their expansion.

Chang Gung Hospital shaping Taiwan’s healthcare future with smart innovations

Prof. Chen, Chien-Tzung shares the hospital's journey to seamlessly integrate innovation into its services at HIMSS23 Asia Pacific conference in Jakarta.

Indonesia restricts social commerce for local traders

New regulation will impact more than 6 million sellers on TikTok Shop, TikTok Indonesia stated.

Kanmo group explores latest tech trends to revolutionise shopping experience

They position themselves as an omnichannel operator serving tens of thousands of customers every month.

How APAC brands can improve connections with consumers globally

Experts advise analysing market complexity by considering laws, political risks, and cultural references of the market they want to enter.

Why the bank of the future is not really a bank

ANEXT Bank’s Toh Su Mei reveals how they are reimagining banking for small and medium enterprises.

TBS Energi's contribution to Indonesia's 23% renewable energy goal

TBS Energi helps Indonesia hit 100MW installed capacity target by 2025.

Startup slashes need for big teams in data app development

Through Dozer, data engineers can instantly build a data serving infrastructure instead of months.

HOSPITAL TOUR: Makati Medical Center’s OSS relieves ER and surgical room congestion

Its outpatient surgical suite (OSS) offers a short-term stay in the hospital where billing and doctors are available for easier patient flow.

Nature’s wrath pushes insurers to reshape risk adaptability

Experts shared the reality of cost-efficiency whilst minimising the protection gap.

Lippo Malls Indonesia continues to keep up with fast-changing trends

CEO Henry Riady reveals the secret of maintaining 70 malls in 40 cities and going for more.

Why Singapore’s 3G phaseout is a double-edged sword

Singapore will shut down its 3G services by 31 July 2024.

Tempered adoption of AI tools may spell greater leap for fintech firms

Expert underscores generative AI’s strength in streamlining front-of-office work, but banks on human expertise for in-depth development.