Asian Experience Awards
Lazada Indonesia bags two trophies in the Asian Experience Awards
Lazada Indonesia bags two trophies in the Asian Experience Awards
AI chatbots and livestreaming innovations secured Lazada Indonesia awards for both the digital experience and product experience categories.
Paybooc app named User Experience of the Year in the 2021 Asian Experience Awards
BC Card’s contactless and seamless payment service won a User Experience award in the Payment category.
Singlife with Aviva solves an age-old issue with empathy and smart technology
Singlife with Aviva's eMedex initiative bagged the Singapore Service Experience of the Year - Financial Services at the Asian Experience Awards 2021
Certis wins employee experience award amidst challenging times
Employee experience comes first when engaging its diverse workforce.
Ingenious brands recognised for meaningful experience initiatives at the Asian Experience Awards 2021
Over 20 companies were hailed in this inaugural programme by the Asian Business Review.
Project Sustainable Future: How the Filipino market relates to Allianz PNB Life’s purpose-driven marketing
The initiative won the Philippines Brand Experience of the Year - Life Insurance at the Asian Experience Awards 2021.
DirectAsia Insurance Wins Singapore Distribution Experience of the Year - General Insurance For Its Partnership With VICOM
Its cloud-based distribution portal showed immediate growth after launching.
Progresif receives top employee experience award at Asian Experience Awards
This is for the company’s STAR system and employee-centred efforts.
UOB wins big for exemplary workforce transformation initiatives at Asian Experience Awards
It expanded the Professional Conversion Programme to train over 1,000 employees in Singapore
UOB Malaysia recognised for new digital account opening service at the Asian Experience Awards
It can be accessed through the UOB Mighty mobile banking app.
NTUC FairPrice awarded for innovative in-store digital checkout
FairPrice app offers seamless cardless omni-channel grocery shopping.
AYA SOMPO Insurance awarded for transforming insurance CX in Myanmar
It aims to continue being #YourPartnerForLife.
Innovations should first consider business purpose and meaningful impact on the digital journey, says RSM’s Dennis Lee
He adds that the real game-changers are the most simple, convenient, global, sustainable solutions.
Great customer experience is a leadership commitment, says EY’s Sam Lo
Digitalisation, analytics can enable better products and services.
KPMG’s Guillaume Sachet believes now is the time to shift from recovery to resolve
The Customer Practice leader advocates more intelligent tools, human connections to address customers’ unique needs.